This Privacy Policy explains how KRDC collects, uses, and protects your personal information when you use our airport transfer and private transportation services. By submitting a booking form, contacting us, or using our website, you agree to the terms outlined below
Information We Collect
We collect personal information only for the purpose of providing transportation services, including:
- Name
- Email address
- Phone number / WhatsApp
- Pickup and drop-off locations
- Flight number and arrival/departure time
- Number of passengers and luggage information
- Special requests (child seats, extra stops, etc.)
We also collect non-personal data such as browser type, device information, and website usage statistics for analytics and performance improvement.
How We Use Your Information
Your information is used strictly to operate and improve our services, including:
- Processing and confirming bookings
- Coordinating drivers and vehicles
- Communicating about your reservation
- Responding to inquiries
- Improving website performance and user experience
- Ensuring safety, accuracy, and service quality
We do not use your personal data for unsolicited marketing unless you explicitly opt-in.
How We Protect Your Data
We take data security seriously. Your information is protected by:
- Encrypted communication channels
- Secure data storage practices
- Limited access only to authorized staff
- No selling or sharing of data to third parties
We do not store any payment details on our website, as payments (if any) are handled separately or directly with the driver.
Sharing Your Information
We only share your information when necessary to deliver the service, such as:
- Providing your name and pickup details to your assigned driver
- Working with trusted service partners when required (e.g., subcontract drivers)
We never sell, trade, or rent personal information to advertisers or unrelated third parties.
Cookies and Website Analytics
Our website may use cookies and analytics tools to:
- Improve website performance
- Enhance user experience
- Track website traffic and behavior trends
Cookies do not store personal details and can be disabled in your browser settings.
Data Retention
We retain your booking information only as long as necessary to:
- Complete the transportation service
- Comply with legal or regulatory requirements
- Maintain internal records for safety and verification
Unneeded data is securely deleted.
What rights you have over your data
You have the right to:
- Request a copy of the information we hold about you
- Request corrections to inaccurate information
- Request that your data be deleted
- Withdraw consent at any time
To submit a request, contact us at the information below.
Contact Information
If you have any questions or data requests, please contact:
KRDC Bangkok Airport Transfer
- Address: 61/2 Rama III 79 Khwaeng Chong Nonsi, Khet Yan Nawa, Bangkok 10120
- Phone No: 0986784938
- Email: info@krdcbangkokairporttransfer.com
This privacy policy was updated on 4th December, 2025